TVB《東張西望》近日報導一宗令人震驚嘅裝修事故——一名活躍網絡嘅「裝修學院院長」，喺進行浴室維修時竟然鑿穿樓板，令樓下住戶天花板出現一尺乘一尺嘅大窿，鋼筋外露霉爛，隨時有倒塌危險。事件引起社會廣泛關注，再次敲響裝修工程安全嘅警鐘。

事件經過：普通維修變結構災難

事主C小姐發現浴室天花板出現滲水問題，原本以為只係普通維修就可以解決。點知樓上單位嘅裝修負責人——一位自稱「裝修學院院長」嘅網紅——喺施工過程中鑿穿咗樓板結構。更令人憤怒嘅係，當C小姐聘請嘅裝修師傅指出樓板鋼筋已經霉爛脆化時，涉事嘅「院長」竟然當眾大罵並拒絕承擔責任。最終屋宇署介入，將此工程評為「一級小型工程」，著令復原受損嘅樓板結構。

消委會數據：7年1,205宗裝修投訴

呢宗事件並非個別例子。根據消委會報告，由2017年至2023年，共收到1,205宗家居裝修投訴，平均每宗涉及20至30萬元，最高一宗更達270萬元。更令人擔憂嘅係，消委會「放蛇」調查發現，75%嘅裝修公司喺進行拆牆工程前，根本冇核實牆身係咪結構牆。呢種「先拆後算」嘅做法，隨時會影響整棟大廈嘅結構安全。

點樣保障自己？5個裝修安全要點

1. 查證資質：任何涉及結構改動嘅工程（拆牆、改動樓板、加建等），必須由持牌承建商進行，並且需要事先向屋宇署入則申請。網紅身份、粉絲數量唔等於專業資質。

2. 核實牆身性質：裝修前必須確認邊啲係結構牆、邊啲係非結構牆。結構牆絕對唔可以拆除，否則會危及整棟大廈安全。

3. 要求施工方案：正規嘅裝修公司會喺開工前提供詳細嘅施工方案，列明每個步驟嘅工序、用料及安全措施。如果裝修公司拒絕提供，呢個就係一個紅旗警號。

4. 購買第三者責任保險：裝修期間發生意外（例如鑿穿樓板影響鄰居），第三者責任保險可以保障你免受巨額索償。一般保費約,000至,000，對比可能面臨嘅數十萬賠償，非常值得。

5. 定期監工並記錄：每個施工階段都應該親自或委託專業人士到場檢查，尤其係隱蔽工程（防水、電線、水管）。用手機影相及錄影記錄施工過程，萬一出現爭議就有證據在手。

遇到裝修事故點算？

如果不幸遇到類似事件，應即時採取以下行動：第一，停止所有施工並保留現場證據；第二，向屋宇署舉報（電話：2626 1616）；第三，向消費者委員會投訴（熱線：2929 2222）；第四，諮詢法律意見，評估是否需要進行民事索償。保留所有合約、收據、通訊記錄及相片，呢啲都係日後追討嘅重要證據。

總結

呢宗「東張西望」報導嘅事件再次提醒我哋，裝修工程唔係兒戲，揀錯公司隨時連累自己同鄰居。與其事後追究，不如一開始就揀一間有信譽、有實力嘅室內設計公司，從設計到施工全程把關。

如果你正在計劃裝修，歡迎聯絡藝創室內設計，我們擁有超過10年經驗，所有工程嚴格按照屋宇署規定進行，提供免費度尺及詳細報價。致電 5222 1129 或 WhatsApp 查詢。

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English Summary

A recent TVB investigative report on the show “Scoop” (東張西望) exposed a shocking renovation disaster in Hong Kong. A self-proclaimed “Renovation Academy Principal” — a social media influencer with a significant online following — drilled through a floor slab during a bathroom repair, creating a dangerous one-foot-square hole in the unit below. The exposed rebar was found to be severely corroded and brittle, posing an imminent collapse risk.

When confronted by the affected resident’s contractor about the structural damage, the influencer reportedly became aggressive and refused to take responsibility. The Buildings Department has since classified this as a “Class 1 Minor Works” case and ordered the restoration of the damaged floor structure to its original approved plans.

Consumer Council Data Reveals Systemic Issues

This incident is far from isolated. According to Hong Kong’s Consumer Council, 1,205 home renovation complaints were filed between 2017 and 2023, with an average claim of HK00,000-300,000 per case and the highest reaching HK.7 million. In an undercover investigation, the Council found that 75% of renovation companies failed to verify whether walls were structural before demolition — a practice that could endanger entire buildings.

5 Essential Safety Tips for Hong Kong Homeowners

1. Verify Qualifications — Any work involving structural alterations must be carried out by a licensed contractor with prior approval from the Buildings Department. Social media popularity does not equal professional certification.

2. Identify Structural Walls — Before any demolition, confirm which walls are load-bearing. Removing structural walls can compromise the safety of the entire building.

3. Request Detailed Work Plans — Reputable firms provide comprehensive plans outlining procedures, materials, and safety measures before work begins.

4. Purchase Third-Party Liability Insurance — Renovation insurance (typically HK,000-3,000) protects against potentially devastating liability claims.

5. Regular Inspections with Documentation — Visit the site weekly, especially during concealed works (waterproofing, wiring, plumbing). Document everything with photos and videos.

Contact Art Creation Interior Design for a free consultation. With over 10 years of experience and strict compliance with Buildings Department regulations: 5222 1129 or WhatsApp.